Case Study
Case Study
ChangingPoint Open Programme

For over 20 years, ChangingPoint’s Leadership Open Programme has been developing leaders who create lasting change in their organisations. Hundreds of leaders across healthcare, transport, engineering, retail, and beyond have discovered how to lead with confidence, delegate effectively, and inspire their teams – not through theory alone, but using an evidence-based behavioural change approach that combines psychological insight with practical application. The result is not just a shift in what leaders know, but a fundamental change in how they lead.

The Business Impact

Jennifer, Head of HR at Transport UK & Solvd, has sent multiple colleagues through the programme and witnessed the transformation first hand:

“Time and time again, when we send colleagues on that course, they come back energised, with ideas, and you can see the difference in their approach to their team and to their peers. The programme allows you to develop your leaders at a very ground level, giving them a toolkit to approach scenarios, projects, and meetings. We’ve even seen people benefit in public speaking and presentations.”

What Leaders Gain

A Personalised Approach: Your Challenge, Your Growth

Participants consistently report transformational insights into their own behaviours and impact. Participants begin by undertaking a well-established personality psychometric and exploring the unique insights in their personal profile. They then apply the programme’s methods to their own clearly defined leadership challenge, working on it in real time with the support of expert facilitators and peers. Over 6-months, leaders move from a management mindset to a leadership mindset, growing in self-confidence, self-awareness, and the assertiveness to influence others and inspire their teams.

As Veronica, Head of HR at a leading UK charity, noted:

“The Insights Discovery session was a real eye-opener; it showed me how my behaviours impact others and how to communicate more effectively.”

Kate, a senior leader in the public sector, shared:

“This was my first formal leadership course, and it transformed the way I approach leadership challenges. The practical sessions gave me real tools for immediate impact - from delegation to coaching - and I learned how to apply psychological insights to improve how I lead my team. It gave me a better understanding of how I impact others as a leader, and the tools to change behaviours for lasting results.”

Brand and Marketing Manager, Jade, said:

“The programme challenged my thinking on what it takes to be a leader, helping me inspire others while staying true to myself.”

Practical Tools for Immediate Application

The programme doesn’t just teach theory; it provides evidence-based frameworks leaders can apply immediately. From the delegation planner to the expand-focus coaching technique, every tool is grounded in behavioural science and designed to create measurable change in how leaders interact with their teams.

Mark, Regional Business Manager at Scotmid, explains:

“The delegation planner has been particularly helpful in building a culture of accountability and self-reliance within my team, providing structure, clarity and accountability. I’m now using more open-ended questions to help my team think through challenges on their own and am listening more, providing positive, constructive feedback.”

IT Manager, Shaun, shared:

“The programme taught me the difference between managing and leading - when to step in and when to let my team shine. The expand-focus technique has been invaluable for coaching and getting the best out of my team.”

Mark, Head of Engineering in the transport sector said:

“The programme raised my awareness of my own habits and how to adjust my communication to build stronger team dynamics. I’m already seeing results in my team’s collaboration and engagement."

Confidence to Lead Through Change

Leaders develop the confidence to step into challenging situations, influence senior stakeholders, and inspire their teams -not just manage them. Participants describe a shift from being reactive to becoming genuinely strategic: creating space to think, to plan, and to guide others with clarity and purpose.

John, Continuous Improvement Manager at Bacardi, shared:

“The course gave me the confidence to manage senior leaders more effectively, as well as the tools to delegate in a way that empowers my team instead of just dropping tasks on them. I now feel like I have more time to think, to lead, and to guide others, rather than just being reactive. It also gave me the chance to implement what I learned and come back to reflect on it with the group. Seeing that others face similar challenges was a real eye-opener and a great reminder that leadership is about building capability and supporting your people.”

 

Cross-Industry Learning

With participants from diverse sectors and roles, the programme offers unique perspectives rarely found elsewhere.

Fiona, Senior Marketing Manager at Royal College of Physicians and Surgeons of Glasgow, valued:

“the diverse mix of participants that brought fresh perspectives I wouldn’t have got elsewhere.”

Tom, a Senior Scientist at Mironid, found that:

“discussions with peers from different industries were especially helpful; while we work in different fields, leadership challenges can be similar.”

Real Results in Real Contexts

From first-time managers to experienced leaders seeking to refresh their approach, participants consistently report that the ChangingPoint Leadership Open Programme transforms not just what they do, but how they show up as leaders.

What sets the ChangingPoint Leadership Open Programme apart is its 6-month delivery model, allowing leaders to implement learning and return to reflect with their cohort. Participants bring real challenges to sessions, and experienced ChangingPoint facilitators provide personalised coaching to help embed new approaches in their specific context.

Scott, Engineering Manager at Bacardi, captured the human impact:

“The course taught me to slow down and really listen to my team. Giving people time to talk, letting them finish their sentences, makes a huge difference to morale and performance.”

Why Leaders Choose the ChangingPoint Leadership Open Programme

20+ Years of Proven Impact – We’ve refined this programme for two decades, with hundreds of leaders developed.

Small Cohorts, Big Results – Only eight spaces per intake, ensuring personalised feedback and support.

Psychology at the Core – Evidence-based insights and personality assessments drive real behavioural change.

Practical & Applicable – Every session links directly to real-world leadership challenges brought by participants.

Accessible Commitment – 6months of live online sessions, supported by 1:1 coaching, designed to fit around busy roles.

Affordable Investment – A cost-effective way to access ChangingPoint’s expertise, compared to bespoke in-house programmes.

Ready to develop your leaders?

Discover how the ChangingPoint Leadership Open Programme can transform your organisation’s leadership capability. Open to all sectors and management roles, it offers the expertise and proven frameworks that drive lasting change.

Key Points

Individual Growth

Greater self-awareness and confidence to lead

Team Impact

Practical tools and frameworks applied in teams from day one

Organisational Value

Leaders returning with fresh perspectives and new ways of thinking from across industries

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ChangingPoint shapes thinking and behaviours in organisations of all sizes across the private, public and third sectors.
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London

1 Dysart Street
London
EC2A 2BX
Glasgow

Office 1
Technology House
9 Newton Place
Glasgow
G3 7PR
+44 (0)20 3432 4786
+44 (0)141 635 0149
info@changing-point.cominfo@changing-point.com
London

1 Dysart Street
London
EC2A 2BX
+44 (0)20 3432 4786
info@changing-point.com
Glasgow

Office 1
Technology House
9 Newton Place
Glasgow
G3 7PR
+44 (0)141 635 0149
info@changing-point.com